F.A.Q / Help

All that is left is to deposit into your account. Click on the "Banking" button to enter the secure banking page. To login enter your Login name & password. Once Inside the banking page fill up the credit card deposit form with all the information needed and submit it. Remember that 10% of your initial deposit will be added to your account as a bonus so the more you deposit, the larger your bonus.

Now you are ready to wager!

1) First choose the sport you wish to bet.

2) Click on the pull-down menu that contains the words "Select A Bet Type" to choose the type of wager you want to place.

3) Scroll through the available events/games and choose the outcome (teams, player, etc.) you wish to bet on. To choose an outcome, click on the small box beside the odds/line and you have made your selection. If you are making a combination/multiple bet, known as a parlay or teaser, you must choose as many teams as is necessary to complete the wager. This is determined by the type of bet you choose.

4) Enter your player login name(email), password and the amount that you wish to wager then click on the "Place Bet" button. Your wager will appear on the right side of the screen which is your betting ticket. If a note highlighted in red appears above your betting ticket and your wager does not appear, then a mistake has been made while you were selecting your wager. Read the red highlighted note and it will inform you of the error and provide appropriate instructions to correct the mistake.

5) Before you submit your bet(s) - you can have different multiple bets on your betting ticket, please make sure to reload or refresh your page so you can see the most current lines. The odds/lines can change often and quickly, so make sure the odds are the ones that you want to bet. If you find that one or more of the wagers on your betting ticket is not what you want, simply click the "Cancel" or "Cancel All" button and the wagers will be dropped from your betting ticket.

6) Once you have reviewed and are completely satisfied with your selection(s), go to the bottom of the betting ticket and type the word "YES" in the confirmation box. Then click on the "Submit" button and you've completed your wager. A confirmation notice will appear and you can view your wagers in the "Pending Wagers" section inside your private Account area.

Wager Definitions and Rules

Point Spread Wagers (Straight Wagers)

The team wagered on must win by the point spread given at the time of the wager.

The odds are $1.10 to win $1.00 (-110) unless otherwise indicated. Games that tie are considered "no action" and money is re-deposited back into your account. Due to changing events, the point spread may fluctuate at any time.

Example

Player wagers $110.00 on Miami -7 to beat Buffalo +7

If Miami wins by more than 7 points the player wins $100.00 so the total payout including the initial wager would be $210.00. If Miami only wins by 7 points then the game is considered "no action" and all money is returned to the bettor. If the Miami wins by less than 7 points the wagers is lost.

Money Line Wagers

The team wagered on just has to win the game. The amount you lay or take for each game may vary. The money line that is read to at the time of your wager is the money line you keep regardless of any line movement.

Example

The player wagers on Miami -160 at Buffalo +260. If Miami wins then the player who laid $160.00 wins $100.00. If the player bet on Buffalo then the player who laid $100.00 wins $260.00

Totals

The combined score of both teams for games wagered on, all totals lay $1.10 to win $1.00 (-110) unless it is otherwise indicated. You can wager on the total being OVER or UNDER the odds posted for that game/event.

Example

The player lays $220.00 on the OVER in the Miami/Buffalo game. The total for the game is 45. If both teams' combined score is more than 45 than the player would win $200.00. If the combined score is equal 45 the game is considered "no action" and the money is returned. If the combined score is less than 45 then the wager is lost.

Half-time

All wagers must go the full half for action (first half and second half). All half-time wagers are calculated the same as a straight wager unless otherwise indicated. There are no teaser plays or buying of points on halftimes. On half time wagers, overtime periods are included as part of the 2nd half.

Parlays (also known as Multiples)

This is a bet of 2 or more teams (selections) or propositions in no particular order. All teams wagered on in a parlay must win. If there is a tie, it reverts down to the next lowest number for payoff. For 2 team parlays – a tie and win becomes a straight bet (-110) payout.

Parlays that include moneylines or European prices (decimal format) are paid out based on the odds of each individual selection. The payout table shown below is only valid if all selections within the parlay are based on the standard line of -110 ($1.10 to win $1.00) used for point spreads and totals.

Example

Player wants to make a 5 team parlay:

Miami -7 New York +3 Seattle -4 Denver -10 San Francisco -8

If all these games win then the player would have won at 20-1 odds.

If only 1 team loses then the entire parlay loses.

Parlay Payouts

2 Teams 13/5

3 Teams 6/1

4 Teams 10/1

5 Teams 20/1

6 Teams 40/1

7 Teams 75/1

8 Teams 150/1

9 Teams 300/1

10 Teams 700/1

Note: * There is a $500 maximum bet on parlays.

Teasers

A Teaser is a selection of two or more teams in one wager in which the point spread is adjusted in your favour. The number of teams selected and the number of points selected determines the payout odds. A "Tie" or "No Action" and a "Win" on a two team teaser shall constitute a "No Action" wager. A "Tie" or a "No Action" and a "Loss" on a two team teaser shall constitute a "Losing" wager. Ties on a three or more team teaser shall revert to the next lowest betting bracket. (Example: A tie on a three team becomes a two team teaser.)

Teaser Payoffs/Odds for Basketball and Football

3 Team 10 point Football - 10/12

3 Team 7 Point Basketball Teaser Odds - 10/12

* All ties lose in a 3 team 10 point football teaser

* All ties lose in a 3 team 7 point basketball teaser

Futures and Propositions

Future wagers are based on the outcome of events that happen each year. All wagers are final. There will be no payouts until the conclusion of the specified season.

Proposition plays are wagers based on the outcome of events. Odds change daily and all wagers are considered action for the odds quoted at the time of the wager.

In the event that the selection (person, team, or other) a customer bets upon does not participate in the game/event due to injury, etc., there will be no refunds.

Dead Heat Rule

In the event of a dead heat (a tie), stakes will be divided by the number of selections dead heating with the divided stake settled at full odds; remaining stakes are lost. If the tie was a betting option, then the dead heat rule does not apply. The Dead Heat Rule only applies to Future Wagers. For example, if there is a 3 way tie for the Top Scorer in a Football game. Then your winnings are calculated by taking your stake, dividing it by 3, and multiplying that amount by the odds on your betting ticket.

European Prices (Odds)

European prices are different from the North American style of odds. In North America, money lines are used to determine the line.

In North America, a team that is +140 would be a 40 point underdog. This means that for every $100 wagered the bettor would win $140. For this to be true in a European style of betting, the odds would be 2.40-- meaning that for $100 wagered the bettor would win $140. The 2.40 represents the entire amount wagered and won by the bettor

I. do I need to download any software to play the casino games?

NO MORE DOWNLOADS!! All of our games are written in the Java programming language. Therefore you are not required to download or install the games onto your computer. All you need to do is access our web site, click on the games, and play.

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II. How do I retrieve money from my account?

To request a withdrawal from your account simply login to your account area and complete the withdrawal form. Withdrawals are processed daily.

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III- How are the odds created for the casino games?

The odds for both real money and playing for fun modes are created by a random number generator. For all card-based games, the deck or decks of cards are shuffled prior to each hand being dealt. Our Casinos' game payouts are in compliance with the rules established by the Nevada Gaming Commission.

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IV- do I have to pay taxes on my winnings?

Paying taxes on your winnings all depends upon the jurisdiction in which you reside. Sportsbook will not provide details of individual's net proceeds or losses. This is up to the individual to declare to the proper authorities.

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V- How old do I have to be to play for real money?

No one under the age of 18 years will be allowed to play for real money. We have provided a play for fun version of the Casino games for those who are under the age of 18.

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VI. What happens if I lose or forget my Password?
If you lose your Password, you will need to contact us and prove to us that you are the owner of the account. We will need to know your account history and various account details, including your account security phrase. We will investigate, and reset your Password and notify you by email.

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VII. How can I retrieve the Free Bonus I receive?
The free Bonus on your initial deposit cannot be cashed out until you have wagered an amount equal to three times the value of the initial deposit.

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VIII. What about Privacy and Security?
Our Players privacy and security is of the utmost importance. We make sure to protect all personal information.

All Players' confidential information, including account data, credit card information, personal data, and game data are encrypted using industry-standard encryption techniques.

All Player account and game information is kept strictly confidential, and kept only on our secure servers. Financial information is processed over secure encrypted connections, using only internationally recognized banks.

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IX. Personal Information Policy:
The casino will only collect information from those customers who explicitly request to create an account in our casino, and we require only enough information to verify the identity and age of our customers. The Information is used for the purposes of operating our gaming services and for keeping our Players informed of new game developments and new casino promotions.

We will never disclose customer information to any third party other than as required for the processing of financial transactions.

3- Absolutely no financial transactions will take place within the United States, its territories or possessions.

4- All information received will be kept completely confidential.

5- There are no service charges to clients in regards to deposits and withdrawals. Restrictions apply.

6- There is no minimum deposit to open an account.

7- The minimum bet is US$10; the maximum, dependent on the sport, is US$1,100 on straight bets, US$500 for combination bets and US$500 for future and proposition wagers. Funds MUST be available in your account in order to wager.

8- There is no minimum account balance.

9- Players may open their accounts using Credit Cards.

10- Players may close their accounts at any time.

11- When withdrawing from an account, if the player deposits funds via credit card, they could only withdraw funds equal to the amount they initially deposited onto their credit card. The rest would be sent via cheque.

12- Pay-outs will be received in the form of credit card transactions and cheques.

13- Management reserves the right to revise all rules and regulations at any time without prior notice.

14- Management reserves the right to limit and/or refuse any wager.

15- There will be no refunds, changing of plays or switching of teams after an official wager has been placed.

All bets must be made and accepted before the advertised start time of the game/event wagered. Any bet placed or received after the official start time of the game/event wagered will be void.

Sporting events postponed by more than 12 hours and/or rescheduled will constitute "No Action." All money will be credited accordingly.

Games/events suspended, under protest(s) and overturned decisions are not recognized for betting purposes.

Dead Heat Rule - When a dead heat occurs for first place, the stake money on the winning selection will be divided by the number of winners and full odds paid on the reduced stake, the remaining stake money is lost.

The sports wagering rules are based upon the rules and regulations that govern the sports betting in Nevada (Las Vegas). These rules, regulations, payoffs, wager types and others apply where not covered herein. All sporting events must be played on the date, time, and site scheduled unless otherwise specified.

Specific Betting Rules By Sport

Football

- NFL & NCAA – 55 minutes of play needed for wagering purposes

Basketball

- NBA – 43 minutes of play needed for wagering purposes

- NCAA – 35 minutes of play needed for wagering purposes

Hockey

- NHL – 55 minutes of play needed for wagering purposes

Baseball

– MLB

- Baseball wagers are accepted as "Listed."

- For betting purposes, each team's starting pitcher is defined as the pitcher that throws the first pitch.

- In the event of a pitching change prior to the game, all wagers on a team are considered "No Action." All wagers will be refunded to the customers account

- Games are official after 5 innings of play or 4.5 innings if the home team is leading.

- If a game is subsequently called or suspended, the winner is determined by the score after the last full inning unless the home team ties the score or takes the lead in the bottom half of the inning. Then the winner will be determined by the score at the time the game is called.

- When wagering on total runs or run lines, the game must go the regulation 9 innings or 8.5 innings if the home team is leading, otherwise it will constitute a "No Action" wager, and all money will be credited accordingly. Wagers on total runs will be "No Action" if a pitcher change occurs prior to both listed pitchers throwing at least one pitch.

- Any and all baseball series wagers must have all 3 games played by the end of a specified date for the wager to have action. If all 3 games are not played by that specified date, then all wagers are "No Action", regardless if one team has 2 wins.

- All baseball props must go the full 9 (8½) innings unless otherwise stated. They also must start the listed pitchers.

Soccer (Football)

-The result of the game is decided after 90 minutes of play, plus penalty kicks (penalty time). Extra time/Overtime/Golden Goal is not taken into consideration for soccer bets unless otherwise stipulated.

Golf

- Should a tournament be shortened due to weather or otherwise affected the official result will be used when settling, regardless of the number or rounds played. However, should there be no further play after a bet is struck that bet will be void.

- For matchup betting all of the players listed in the matchup bet offer must tee off for your bet to have action. The player with the most completed holes wins. If the players complete the same number of holes, then the player with the lowest score wins. For betting purposes, if the players are still tied then the winner will be deemed the player who scored the lowest score in the last round played and so on, until a winner is found. If both golfers in a match-up are in a playoff a) winner of play-off wins the match-up and b) all other playoff participants tie each other

- Single day matchups are wagers on the particular day's 18-holes. Holes played as part of a completion from the previous day's round, and playoff holes are not included in Single Day matchups. Should a day's round be shortened, or otherwise affected due to weather conditions, and the round is continued the next day, the full 18 holes will be considered in determining the outcome of the bet (even if they are played over two days). If both members of the matchup do not complete the full 18 holes, all bets are "No Action". If both players end the 18 holes in a tie, the bet is considered a "No Action"” wager.
Motorsport

- In the event that the driver or team a customer bets upon does not start, the bet will is considered actioned (no refunds on the bet).
- The official winner at the conclusion of the race will be the winner for betting purposes.
- Special Motorsport Rule: Races must be run within one week of the scheduled date for your bet to have action.

Cricket

- If a match is shortened due to weather or otherwise, bets will be governed by the official competition rules.

- If a match results in a tie, bets will be "No Action."

Rugby

- If any match is abandoned, or postponed (i.e. not played on the scheduled day) all bets will be void, except bets on the first try scorer if a try has been scored prior to abandonment.

- Where a venue is changed, bets will stand unless the game is to be played at the original away team's ground in which case all bets will be void.

- Bets taken on 'first try scorer' will be void if the player does not take part in the game or comes on after a try has already been scored.

Tennis

- In the event that a match has started and has not completed, the player progressing to the next round will be deemed the winner.

- In the event of any of the following circumstances taking place all bets will stand: (i) a change of playing surface, (ii) a change of venue or (iii) a change from indoor court to outdoor court or vice versa.

Boxing

- A full round is only considered for wagering purposes when the bell sounds signifying the end of said round. The official stopping of a round before the sounding of the bell does not constitute a full round.

- Special Boxing Rule: Fights must be run within one week of the specified date for your bet to have action.

Horse Racing

- All bets are action regardless of injuries, scratches, and/or in the event a horse does not start or complete the designated race.

Other Sports:

- All other events that involve a scheduled length of play or time limit must play to their conclusion or have five minutes or less of the scheduled playing time remaining when the contest concludes to be considered official for wagering purposes.